VCA Five Points Animal Hospital

VCA Five Points Animal Hospital is a VCA Animal Hospitals clinic in Aliquippa, Pennsylvania, located at 2057 Brodhead Rd. The hospital treats dogs and cats and lists hours across all days of the week, with Saturday hours offered every other week. It does not advertise in-house emergency services and notes that pets with urgent issues should go to a local emergency hospital.

Services

•Care for dogs and cats
•Adult and senior wellness care
•Allergy and itchy skin relief
•Anesthesia
•Bone and joint surgery
•Diabetes care (canine and feline, including cat diabetes care)
•Dental care, including dental X-rays and dentistry services
•Digital radiology (X-rays)
•EKG (electrocardiograms)
•Ear checks
•Euthanasia services
•Flea and tick control
•Pre-operative blood work (mentioned in a recent review)

Pricing

No published pricing information is currently available for this clinic.

People

No veterinarians or staff members are named.

Reviews

Google reviews list a 4.2/5 rating from 331 reviews. Recent written feedback includes positive notes about friendly, gentle technicians during pre-op blood work, along with complaints about disorganization and communication issues (including scheduling changes and confusion about lab instructions). Other criticisms mention cleanliness/odor concerns, concerns about thoroughness, unexpected charges, and an allegation of a severe outcome with dissatisfaction about follow-up and accountability.

Reviews for VCA Five Points Animal Hospital

Note: Showing the 5 most recent Google reviews out of 331 we track in total. Recent reviews may not be representative of overall sentiment.

R. A. M.

2 months ago

LACK OF INTEGRITY People who lie to avoid accountability are untrustworthy, as well as those who know the truth, but do nothing about it. I would NEVER recommend this place to anyone!! A MINUS FIVE RATING would be more accurate. Space is limited here for Google reviews, but I was able to give full details of my negative experience, in which my cat DIED, in the review I wrote on YELP. Please read before making appointment. .....hopefully it will prevent someone from making the same mistake I made. 10-27-18 Since I first posted this review in April of this year, I've been checking back here occasionally to see if the owner would ever respond. He has not, which is NOT surprising. He has never returned the calls or responded to the letter I sent to the clinic after my cat's death, so it's no surprise that he would also ignore the review I posted here. He WILL respond to some reviews (especially the "glowing" ones) but refuses to address my review concerning his clinic's integrity.. or TOTAL LACK thereof. I'll keep checking.... 3-20-19 Back again to see if the owner ever responded. I don't think he ever will, because they know I have proof of everything I wrote in my review on YELP. This place has a SERIOUS lack of integrity. 10-25-19 Still no response.... 2-21-20 Still nothing...

Christal Haverstock

5 months ago

My female Cairn terrier had pre-op blood work done today. The technicians here are very friendly and gentle.

Megan Fullerton

6 months ago

Recently, the service there has gone downhill. The staff ask multiple times what you were there for and are not thorough with what is going on. They are so disorganized that they prescribed medication for my dogs wrong ear. My dog is going to get surgery on her eye soon and needs labwork, which at first they told me was fasting labs but then switched it and said not fasting. Then they called me and said no one will be available the day they scheduled her lab work. One of the receptionists honestly might have a serious mental health or drug problem, she left a five minute voicemail just to say that the day needed switched. After my dog’s surgery on her eye, I will 100% be switching vets. 5 points does not have their act together anymore and it’s not worth the frustration and possible harm to my pet considering their severity of disorganization and chronic mistakes.

David Cobb

6 months ago

Kimberly Ashburn

7 months ago

I took my two little Yorkie mix dogs that I had adopted almost two weeks ago from Beaver County Humane Society only because they offered a free assessment because we adopted them. This place is a joke. It smells like urine and chemicals. The vet barely looked at them and never gave me a straight answer to my questions. Then I asked if they could trim their nails for me. No one said that was an extra charge until I was at my car getting my dogs settled to go home. The front desk person came out and said I owed $70 for the two nails trims. I told her that was crazy because I could get a full grooming at my groomer for $65 on one dog. I told her I wasn't paying it because if I had known ahead of time I would not have had them trim their nails. I got in my car and left without paying. Then two days later the manager called and explained they don't set the prices... which I knew already. DUH! I told her that I was not informed of the price and that someone should have told me. Well, she said they don't do that. I asked why no one stopped me before I was at my getting my dogs settled to go home because I actually spoke to the front desk people on my way out the door. She said she didn't know the story...welk find out and train your people. You're a manager...get with it. There was no way I was putting their leashes back on and going back inside. They were traumatized enough. I told her would send a check for the $70 but, I would never ever be back and would let everyone know this is a horrible place to take your pets. You could have at least got my name right when you responded to the review. I've never seen such incompetent people in my life.